AI readiness assessment
A short engagement that inventories your systems and data, tests where a model can actually help, and returns a costed shortlist of use cases instead of a strategy deck.
Applied AI
AI implementation services that reach production
We implement AI on your own data — assistants, document automation and forecasting — with evaluation, guardrails and integration built in from the first week. Delivered from Perth, with delivery support from our Philippines team.
Services
What an AI implementation engagement covers
Assistants & copilots
Retrieval-based assistants grounded in your own documents, CRM records and knowledge bases, with citations so users can verify what they are told.
Document & email automation
Extraction and classification for invoices, forms, service reports and inbound email, wired into the systems that already own the workflow.
Forecasting & scoring
Demand, churn, lead-quality and job-duration models trained on your history, exposed where the decision happens rather than in a separate tool.
Evaluation & guardrails
Test sets, accuracy thresholds, human review steps, prompt and model versioning, plus logging so you can prove how an output was produced.
Run & improve
Monitoring for drift and cost, model upgrades as vendors ship them, and a change cadence that keeps the system aligned with how the business works.
How we deliver
Assess, pilot, productionise, hand over
01
Assess
Weeks 1–2
Use-case discovery, data-readiness review and a measurable success definition agreed before any build starts.
02
Pilot
Weeks 3–6
One narrow slice in front of real users, evaluated against the agreed metric with the failure cases documented.
03
Productionise
Weeks 7–14
Integrations, access control, guardrails, monitoring and cost controls so it survives everyday use.
04
Handover
Ongoing
Documentation, enablement for your team, and optional ongoing improvement — no lock-in to us as an operator.
When to call us
Signals that AI implementation is worth the spend
If two or three of these sound familiar, there is usually a narrow, measurable first project hiding underneath.
- Staff retyping data between systems every day
- Knowledge trapped in documents nobody can search
- A pilot that impressed everyone but never reached production
- Reporting that arrives too late to act on
- AI tools bought per-seat with no measurable outcome
Enquire
Tell us the problem, not the technology
Describe the work you would like to automate or the decision you want made better. We will come back with a first project, a timeline and a number.
1300 859 035CRM Online Australia Pty Ltd, Suite 69, Ground Floor, 50 St Georges Terrace, Perth WA 6000
Message the Perth team
perthEnquiries go straight to the Perth team · replies within one business day, AWST (UTC+8).
- Applied AI
- Data foundations
- Digital transformation
- Application build
- Support & operations